Australia’s Trusted Leader In IT Services & Technology Solutions

We were experiencing ongoing issues with our POS system dropping out during peak hours, which caused long lines and frustrated customers. Cynova IT quickly diagnosed the problem as a networking fault, replaced the faulty switch, and reconfigured our system for stability. Since then, we haven’t had a single dropout. Their fast response and clear communication saved us from losing sales and gave our team confidence that the systems will perform when it matters most.

We recently upgraded our store computers and printers, and Cynova IT handled the entire process flawlessly. They came on-site, set up our network, configured all the devices, and even trained our team on how to troubleshoot minor issues. Their attention to detail and fast service made a potentially disruptive project run smoothly.

When our company relocated to a larger office, we were concerned about downtime and the complexity of moving all our IT systems. Cynova IT managed the entire process — from disconnecting and transporting our equipment to setting up our network, printers, and workstations in the new space. They even resolved a long-standing Wi-Fi issue we had at our previous office. Thanks to their planning and expertise, our staff were able to get back to work the very next day without interruption.